Feature
Payments in chat
Send a payment link from any order and see it move to paid on its own. Customers pay into your Razorpay account or your UPI ID; we never hold your money.
What you get
- Razorpay payment links on your own account, marked paid automatically by a signed webhook
- UPI pay page with the amount filled in, plus a QR code for another phone
- Your own payment link for any other gateway, with {amount} and {order} filled in
- Cash on delivery confirmation: customers tap Confirm or Cancel before you ship
- Payment reminders that stop as soon as the order is paid, cancelled or the customer says STOP
- Full and partial refunds from the order, limited to the roles you allow, with a timeline of every step
- Mark an order paid yourself for bank transfer, cash or UPI, with a note
How it works
- 1
Add how you get paid
In Setup, add your Razorpay keys, a UPI ID, a payment link or cash on delivery.
- 2
Send the link
Open an order and send the payment link in the chat.
- 3
Watch it settle
The order turns paid by itself; reminders go out until then.
Questions
Whose account does the money go to?
Yours. Customers pay into your own Razorpay account or UPI ID. WhatsCommerce never receives or holds customer payments.
Do I need Razorpay?
No. UPI, cash on delivery, bank transfer marked by you, or your own payment link all work without it.
Can I use PhonePe, Paytm or Cashfree?
Add their payment link as your own link today. Built-in PhonePe and Paytm connections are coming soon.
What if the amount paid is wrong?
The order is held for your review instead of being marked paid.
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