Solutions
Playbooks for the jobs you do on WhatsApp
Pick the job (orders, invoices, follow-ups, support) and see how WhatsCommerce does it.
AI order taking
Let the AI answer, build the cart and share a payment link.
Lead capture with WhatsApp forms
Collect names, needs and addresses inside the chat.
Support automation
Answer common questions instantly and route the rest.
Order confirmations
Confirm every order on WhatsApp automatically.
Invoices on WhatsApp
Send the GST invoice PDF in the same chat.
Delivery updates
Tell customers when an order ships and arrives.
Payment reminders
Nudge customers who haven’t paid, politely.
Win-back campaigns
Bring quiet customers back with a timely offer.
Appointment requests
Collect the time and details, confirm with one tap.
Feedback after purchase
Ask how it went and route problems to your team.
Catalog discovery in chat
Let customers browse and choose without asking you.
After-hours replies
Reply instantly when you’re closed and follow up in the morning.
FAQ answers with AI
Teach the AI your policies once; it answers every time.
Team hand-off and SLA
Right chat, right person, on time.
Click-to-WhatsApp ad tracking
See which ads and links start real conversations.
Cash-on-delivery confirmation
Confirm COD orders before you ship them.
Abandoned cart recovery Coming soon
A 3-step WhatsApp ladder that brings shoppers back.
Instagram comments to orders Coming soon
Turn a comment into a chat and an order.
AI campaign planning Coming soon
Describe a campaign; approve the plan.
Customer intelligence Coming soon
Know who your best customers are and who’s slipping away.