Feature
Message templates
Templates are how you message customers outside the 24-hour window. Build them with a live preview, submit to Meta and track approval in one place.
What you get
- Text, image, video, document and location headers
- Variables with examples, footers, buttons, copy-code and carousels
- Live WhatsApp preview and status with rejection reasons
- Ready-made starters for order confirmed, shipped, delivered and payment reminders
- Meta’s Template Library: add pre-approved templates in one click
How it works
- 1
Start from a starter or blank
Order updates, reminders and offers are ready to edit.
- 2
Preview and submit
See exactly how it looks, then send it to Meta.
- 3
Use it once approved
Approved templates appear in the inbox, broadcasts and automations.
Questions
How long does approval take?
That’s up to Meta; many templates are reviewed within minutes to a day. The status updates in your dashboard.
Why was mine rejected?
The dashboard shows Meta’s reason and how to fix it, and you can resubmit.
Start selling on WhatsApp today
Create your account, connect your number and add your first products. No monthly fee.