In the app: Contacts
- 1
Open Contacts and choose Import.
- 2
Upload a CSV and map the columns to phone, name and tags.
- 3
Confirm that these customers agreed to receive WhatsApp messages from you.
- 4
Review the summary and import.
More guides
Connect your WhatsApp number
Link your WhatsApp Business number to WhatsCommerce.
Add products and sync your catalog
Put your products in WhatsApp so customers can browse and order.
Create a message template
Write and submit a template for approval.
Send a broadcast
Message opted-in customers with an approved template.
Invite your team
Add agents and managers.
Add money to your balance
Top up the prepaid balance used for messages and AI.