Solution

Team hand-off and SLA

Chats are assigned by rule or round-robin to agents who are online, and anything waiting too long raises an alert.

The problem

Important chats sit unanswered while everyone assumes someone else has them.

Can agents mark themselves away?

Yes. Availability decides who gets new chats.

Where do I see performance?

Team performance on the dashboard shows chats handled and reply times.

Every WhatsApp chat in one place, shared with your team.

Welcome messages, working hours, keyword replies and follow-ups.

Answer from your phone and see how the business is doing.

Create your account, connect your number and add your first products. No monthly fee.